Collapsible Pet Carrier Bag

The Collapsible Pet Carrier Bag is designed for travel and convenience, offering a spacious and secure space for pets up to 18 kg. Its unique skylight design allows pets to look outside, making the journey more enjoyable. Lightweight and portable, it’s easy to store and carry, and suitable for various travel needs such as trips to the vet, outdoor excursions, and more. The bag’s collapsible feature allows for easy storage when not in use.

Key Features & Benefits:

• Material: Made from high-quality Oxford Cloth, ensuring durability and comfort for your pet during travel.

• Capacity: Suitable for pets up to 18 kg, accommodating a wide range of pet sizes.

• Hardness: Medium to soft, providing a comfortable space for your pet to rest.

• Collapsible Design: The bag is foldable, allowing for convenient storage when not in use.

• Skylight Design: Pets can look outside, making it a more enjoyable travel experience.

• Easy to Carry: The carrier is lightweight and features comfortable handles for easy transportation.

Specifications:

• Material: Oxford Cloth

• Capacity: 18 kg (suitable for pets of various sizes)

• Hardness: Medium to soft, providing comfort and flexibility.

• Design: Skylight for a better view and breathable mesh panels for ventilation.

Why You’ll Love It:

• Comfort and space for your pet: The spacious design, with its medium to soft hardness, provides a comfortable space for your pet to travel in.

• Convenient collapsible design: It’s easy to store and carry, making it perfect for those on the go.

• Skylight for enjoyable travels: Your pet will enjoy the view and feel more comfortable during travels thanks to the skylight feature.

• Versatile for all types of travel: Whether you’re heading to the vet or on an outdoor adventure, this carrier is perfect for all travel needs.

We strive to provide the best service to our customers and want to ensure your shopping experience with us is as smooth as possible.

Processing Time:
Orders are typically processed within 2–10 business days from the time of purchase. During peak seasons or promotional events, processing time may vary slightly, but we will keep you updated every step of the way.

Shipping Time:
After processing, shipping typically takes between 15–19 business days to arrive at your location. We are constantly working with our shipping partners to ensure timely deliveries. However, please note that shipping times may be longer for remote areas or during holidays.

Expedited Shipping:
We understand the urgency sometimes, so expedited shipping options may be available. Please check with us before completing your order for further details.

Shipping Regions:
We currently offer shipping to most regions within the US and Europe. If you’re outside of these areas, please feel free to contact us for more information.

Order Tracking:
Once your order has been shipped, we’ll send you a tracking number to help you track your order’s progress.

Please Note:
We are aware that shipping times may be a concern for some customers, especially when it comes to long delivery windows. We are actively working to improve our shipping process and explore faster options where possible. If there are any issues or if you need further clarification regarding shipping, please don’t hesitate to reach out to our support team.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at pawluxco22@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at pawluxco22@gmail.com. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at pawluxco22@gmail.com.